Long Days

Today I ended up doing an all-dayer at work. This is not the first time this has happened and won’t be the last. Why put myself through that? The bottom line is, if I don’t, I will never get through everything I need to do. It sucks, and and I am loathe to do it, […]

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The Return of Angry Laptop Man!

Back on the 7th of August, I wrote this post about a guy who just didn’t understand how his warranty (or it would seem, laptop) works. The guy isn’t English (not that this automatically means he’s a crook or a bad guy, I hasten to add), and I wonder if he’s playing up to the […]

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Thieving Little…

So there I am, thinking to myself as the working day slowly draws to a close, that the day has gone well, that the store will be tidy and that everything is upstraight. I could not have been more wrong. Having been rocked by the news that a thoroughly nice man I knew had died, […]

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No, I cannot change the system

It seems that customers are under the mistaken impression that I can alter the system – including the company website – if they complain about it long enough. They are also under the misguided belief that showing up to collect a reserve-and-collect order before they’ve had confirmation it’s arrived is going to mean the order […]

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The Man, the Laptop and the Stupid

I would like to consider myself to be a patient man. I don’t get angry easily, or often, and am quite easy-going. However, the customer who came into the store today was sorely trying my patience. He bought a laptop from us over a year ago now, and at one stage ran into trouble with […]

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Retail!

A lot of people operate under the mistake idea that retail is easy. It really isn’t. For starters, in supermarkets like ASDA or Tesco, the staff never stop – the tills are always busy, and if the staff are not serving on the tills, they are dealing with the never-ending flow of deliveries and re-stocking shelves. Oh […]

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