Category: Work

It is said that confronting thieves is a big mistake when you work in retail. After all, the stock they steal is insured, but it goes without saying that staff are not so easily...

Those of us who work in retail will all share a loathing of certain situations. None of us are especially enthused to see customers the moment our doors open, but the ones that grind...

I have worked in retail for 17 years, across different fields, and for companies both big and small. There is something I regard as consistent across the larger companies, and it’s a tendency for...

In an earlier post, I recalled an experience with a man who grew quite grumpy, because we could not magically get his laptop repaired quicker than he would like. He was annoying, but he...