Category: Work

Customers…

So right now this is my face… Why is that, you ask? Well, a flurry of customers came into the store… three groups to be precise. All three groups were interested in seeking my help, but the group that got there first were keen to haggle – every price I gave them was too much, but… Read more

Very Mixed Feelings

Yesterday a story broke about my former employers. It leaves me with decidedly mixed feelings, and it also serves up a reminder of the potential pitfalls of Brexit (something my current employers have also experienced, albeit in a different way). (my mood is lurching between this…) (… and this) I used to work a major office… Read more

Customer Fail

Customer: I had this product in my possession for well over two years, but didn’t go to fit it until recently, and it won’t fit properly because of a fault. Why won’t you give me a new one (or the means to get one that will fit, given this product is now discontinued)? Me: Well, as… Read more

Good News!

I shouldn’t take too much glee from this, but I can’t help but be very pleased by the news I got earlier from a friend and former colleague of mine. Without going into too much detail, I learned that some rather important people at my old employer have left, rather abruptly. When this happens, it’s… Read more

No Sir, you are Wrong

So you think you’re right do you, Mr customer? On Wednesday I had the dubious pleasure of once again dealing with the false and stupid mantra ‘the customer is always right’. This poisonous idea led a customer to expect that we compensate him for potential loss of earnings and fitter work. I mean, seriously?! There… Read more

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